Last updated: 7 November 2026
Welcome to Rayths 3D Prints. These Terms & Conditions govern your use of our website and the purchase of products from our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions.
Please read them carefully before making a purchase.
1. About Us
This website is operated by Rayths 3D Prints (“we”, “us” or “our”).
Website: https://rayth3dprints.co.uk
Contact email: ryanisprinting3d@gmail.com
We are a UK-based independent 3D printing business specialising in made-to-order physical products.
2. Products & Manufacturing
All products sold through our website are manufactured using 3D printing technology.
Unless otherwise stated, products are printed to order rather than held as ready-made stock.
Due to the nature of 3D printing, minor variations may occur between individual products, including:
- Visible print layer lines.
- Minor surface imperfections.
- Slight variations in colour or finish.
- Small differences in appearance between production batches.
These characteristics are normal aspects of the manufacturing process and do not necessarily indicate a defect.
We make reasonable efforts to ensure that product photographs and descriptions accurately represent the products offered. However, colours and appearances may vary slightly depending on screen settings and manufacturing conditions.
Nothing in this section affects your statutory rights regarding products that are faulty, unsafe or not as described.
3. Product Options & Personalisation
Some products may offer additional options, including:
- Colour selections.
- Single-colour or dual-colour printing.
- Personalised text or names.
- Custom specifications.
- Other product-specific variations.
Customers are responsible for checking their selections and providing accurate personalisation details before submitting an order.
We are not responsible for errors in customer-provided text, names, spelling or specifications where the product has been manufactured in accordance with the information supplied.
If you notice an error after placing an order, please contact us as soon as possible. We will do our best to accommodate changes where production has not yet progressed too far.
Custom designs and personalised products may be subject to additional production requirements.
4. Pricing & Payments
All prices displayed on our website are shown in British Pounds Sterling (GBP), unless otherwise stated.
Prices include applicable taxes where required.
We reserve the right to change product prices at any time. Any price changes will not affect orders that have already been accepted.
Payment must be completed through one of the payment methods offered at checkout.
Payments may be processed by third-party payment providers, including Stripe where available.
We do not directly store full debit or credit card details.
An order will not be processed until the required payment has been successfully received or confirmed.
5. Placing Orders
When placing an order, you are responsible for ensuring that:
- Your contact information is accurate.
- Your delivery address is complete and correct.
- Your selected products and variations are correct.
- Any personalisation details are accurate.
After placing an order, you should receive an order confirmation by email.
An order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance of the order.
We reserve the right to decline or cancel orders in exceptional circumstances, including suspected fraudulent activity, pricing errors or circumstances where we are unable to fulfil the order.
If we cancel an order after payment has been received, an appropriate refund will be issued.
6. Made-to-Order Production
All products are manufactured after an order has been placed.
Production times may vary depending on:
- Product size and complexity.
- Number of items ordered.
- Personalisation requirements.
- Manufacturing capacity.
- Material availability.
We aim to manufacture and dispatch orders as soon as reasonably possible.
Any production estimates provided are indicative and are not guaranteed delivery dates unless explicitly stated.
We will contact customers where significant delays or issues affect their orders.
7. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible.
Where production has not started, we will generally attempt to accommodate cancellation requests.
Once production has started, cancellation options may be more limited, particularly for personalised or bespoke products.
However, nothing in these Terms & Conditions removes or limits any statutory cancellation rights you may have under applicable consumer legislation.
For further information, please refer to our Returns & Refunds Policy.
8. Delivery & Shipping
We currently offer the following shipping options:
UK Domestic Delivery
- Flat-rate delivery charge: £3.95 per order.
- Delivery service: Royal Mail Tracked 48.
International Delivery
- Flat-rate delivery charge: £9.95 per order.
- Delivery through an appropriate postal service, with tracking where available.
All products are manufactured to order before dispatch.
We do not currently offer express, next-day or expedited production and delivery services.
Delivery times are estimates and may be affected by postal services, customs processing, weather conditions or other circumstances outside our control.
Customers ordering internationally are responsible for any applicable import duties, customs charges or local taxes imposed by their destination country, unless otherwise stated.
Please refer to our Delivery Information page for further details.
9. Returns & Refunds
Our Returns & Refunds Policy explains how returns, cancellations and refunds are handled.
For standard non-personalised products, customers generally have a statutory 14-day cancellation period when purchasing online.
Personalised or bespoke products made to customer specifications may be exempt from the statutory change-of-mind cancellation right.
This exemption does not apply to products that are faulty, damaged, incorrectly supplied or not as described.
Nothing in these Terms & Conditions affects your statutory rights under the Consumer Rights Act 2015 or other applicable consumer protection legislation.
Please refer to our Returns & Refunds Policy for full details.
10. Customer Responsibilities
Customers are responsible for:
- Providing accurate order and delivery information.
- Checking product options before completing purchases.
- Ensuring that selected products are suitable for their intended use.
- Following any relevant product instructions or warnings.
Where products are personalised, customers must ensure that supplied text, names and specifications are correct.
11. Product Use & Safety
Our products are intended to be used for their described and advertised purposes.
Unless explicitly stated otherwise, our products should not be assumed to be:
- Suitable for food contact.
- Heat resistant.
- Dishwasher safe.
- Suitable for use by young children.
- Suitable for structural, load-bearing or safety-critical applications.
Customers should follow any product-specific instructions and warnings provided.
We are not responsible for damage resulting from misuse, improper handling, modification or use outside the intended purpose of a product.
Nothing in this section excludes liability where it would be unlawful to do so.
12. Intellectual Property
All original content on this website, including branding, photographs, written descriptions, graphics and original designs, belongs to Rayths 3D Prints or is used with appropriate permission.
You may not reproduce, distribute, modify or commercially exploit our original content without prior written permission.
Some 3D-printed products may be manufactured using designs created or licensed by third-party designers.
All applicable intellectual property rights remain with their respective owners.
Purchasing a physical product does not transfer ownership of the underlying digital design or grant permission to reproduce or commercially manufacture copies of that design.
13. Website Availability
We aim to keep our website available and operating correctly.
However, we cannot guarantee uninterrupted access and may occasionally need to suspend or restrict access for maintenance, updates, security or technical reasons.
We are not responsible for temporary website interruptions beyond our reasonable control.
14. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation would be unlawful.
This includes liability for:
- Death or personal injury caused by negligence.
- Fraud or fraudulent misrepresentation.
- Your statutory consumer rights.
- Any other liability that cannot legally be excluded or limited.
Subject to the above, we will not be responsible for indirect or unforeseeable losses arising from the use of our website or products.
15. Privacy & Personal Information
We collect and process personal information in accordance with our Privacy Policy.
Information provided during checkout may be used to process payments, manufacture products, arrange delivery and communicate with customers.
Please refer to our Privacy Policy for further information about how personal data is handled.
16. Changes to These Terms
We reserve the right to update these Terms & Conditions when necessary.
Any changes will be published on this page with an updated revision date.
Changes will not retrospectively affect orders already accepted, except where required by law.
17. Governing Law
These Terms & Conditions are governed by the laws of Scotland.
If you are a consumer resident in another part of the United Kingdom or another country, you may also benefit from mandatory consumer protection rights under the laws applicable to your place of residence.
Nothing in these Terms & Conditions removes any rights that cannot legally be excluded.
18. Contact Information
If you have any questions about these Terms & Conditions, an order or our products, please contact us:
Rayths 3D Prints
Website: https://rayth3dprints.co.uk
Email: ryanisprinting3d@gmail.com